FAQs

Frequently Asked Questions (FAQs)

1. What is Shopingly?

Shopingly is an online shopping platform offering carefully selected home & kitchen products, gadgets, lifestyle accessories, and everyday essentials at affordable prices.

2. How do I place an order?

Simply browse our products, add your desired items to the cart, proceed to checkout, enter your shipping details, and complete the payment or choose Cash on Delivery (if available).

3. What payment methods do you accept?

We accept:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (available in selected locations)

4. Do you offer Cash on Delivery (COD)?

Yes, COD is available for eligible products and serviceable locations. Availability will be shown during checkout.

5. How long does delivery take?

Estimated delivery time:

  • Metro Cities: 3–7 business days
  • Other Cities: 5–9 business days
  • Remote Areas: 7–12 business days

Delivery times may vary depending on your location and courier partner.

6. How can I track my order?

Once your order is shipped, you'll receive a tracking link via email, SMS, or WhatsApp (where available).

7. Can I cancel my order?

Yes, you can cancel your order before it has been shipped. Once dispatched, cancellation may not be possible.

Please contact our support team as soon as possible.

8. What is your return policy?

We accept returns for eligible products if they are damaged, defective, or incorrect.

Please refer to our Return & Refund Policy for complete details.

9. When will I receive my refund?

After your return is approved:

  • Online payments are refunded within 5–7 business days.
  • COD refunds are processed via bank transfer after collecting your bank account details.

10. Do you ship across India?

Yes, we deliver to most locations across India.

Delivery availability depends on the courier partner servicing your PIN code.

11. My order is delayed. What should I do?

Occasionally, deliveries may be delayed due to weather, courier issues, or public holidays.

If your order is significantly delayed, please contact us and we'll assist you.

12. How can I contact Shopingly?

We're here to help!

📧 Email: support@shopingly.in

🌐 Website: https://shopingly.in

We aim to respond to customer queries within 24–48 business hours.

13. Are online payments secure?

Yes. All online payments are processed through trusted and secure payment gateway providers. Shopingly does not store your card or banking details.

14. Can I change my delivery address after placing an order?

If your order has not been shipped, please contact us immediately. We'll do our best to update the delivery address before dispatch.

15. Why should I shop with Shopingly?

  • ✔ Carefully Curated Products
  • ✔ Affordable Prices
  • ✔ Secure Payments
  • ✔ Reliable Delivery Across India
  • ✔ Responsive Customer Support
  • ✔ Simple & Hassle-Free Shopping Experience